- Which PrestaShop versions work?
- 1.7.0 through 9, on PHP 5.6 to 8.4. The module uses the classic module API only, no Symfony and no Composer, which is what stays the same across those releases. A key made by hand works on the same versions.
- Is the module free?
- Yes, and open source under the MIT licence. ManteIQ itself starts with a 30-day trial without a card; plans are on the pricing page.
- Is the webservice safe to enable?
- The key ManteIQ uses has View and Fast view only, on a named list of resources. PrestaShop refuses every write with it. Narrow it or delete it from the back office at any time and ManteIQ marks the source disconnected.
- Can the module or ManteIQ change anything in my shop?
- No. View and Fast view are GET and HEAD, the two HTTP methods that read. ManteIQ never sends a write, and the module never touches your theme, templates or catalogue.
- What customer data is read?
- Order lines, amounts, states, carriers and countries. Customer records are read only to tell a first order from a repeat one, and the email is replaced by an irreversible hash before anything is stored. No names, no addresses, no phone numbers.
- Does it work with PrestaShop multistore?
- Yes. The module associates the key with every shop of the install. Connect each shop address as its own ManteIQ site, each with its own briefing.
- What if my shop is behind Cloudflare or a firewall?
- ManteIQ reads the shop over its webservice, so the firewall has to let it through. Cloudflare's challenge page reads exactly like a refused key; ManteIQ names the vendor when it can and shows the allow rule to add. The module does not change this: it creates the key, the reads still come from ManteIQ.
- Will reading the shop slow it down?
- Reads come in pages of a few hundred rows every two hours, with at most three requests in flight: the load profile of a couple of visitors, not a crawler. The first history pull is the biggest read and runs once.
- My host blocks outgoing connections. Can I still use it?
- Yes. The one-click hand-over needs the shop's server to reach manteiq.com; without it, the module shows the key it created and you paste it into ManteIQ yourself. Everything after that works the same.
- How do I remove it?
- Click Disconnect on the module page, or uninstall the module. Either removes the webservice key and tells ManteIQ, which marks the source as disconnected. Deleting your ManteIQ account removes the stored data too.
- Is it on PrestaShop Addons?
- It is being submitted. Until it is listed, download the zip from this page; it is the same file.
- Do you support WooCommerce, OpenCart or Shopify?
- WooCommerce, yes: make a read-only REST API key under WooCommerce → Settings → Advanced → REST API, paste it into Sources, and the same briefing reads your orders. OpenCart, yes: install the free ManteIQ Connector module and paste the shop address and key it shows. Shopify is next in line.